Dear Patients and Healthcare Providers,
We are writing to urgently alert you regarding an unauthorized email sent from our email address earlier today (17/08/26).
Please be advised that this email contained a malicious link (malware).
Do not click on any links within that message, and delete the email immediately.
We want to reassure you that our IT security team acted swiftly to isolate the issue. Our investigation into the incident is ongoing. It’s important that any information we share is accurate and verified, and we will provide any relevant updates to you, if required.
We sincerely apologise for this situation and any confusion or concern it may have caused. We take your trust and security seriously and have already implemented additional security protocols to prevent this from happening again.
As a general reminder, My Doctors Medical Centre will never ask you to click on unexpected links to verify personal information, or pay bills online via a link or to update any billing details online.
If you are ever unsure about the authenticity of a communication from us, please do not interact with it and call us directly on 9158 8689 to verify.
Thank you for your prompt attention to this matter.
Kind Regards,
My Doctors Medical Centre
MALWARE ALERT
Dear Patients and Healthcare Providers,
We are writing to urgently alert you regarding an unauthorized email sent from our email address earlier today (17/08/26).
Please be advised that this email contained a malicious link (malware).
Do not click on any links within that message, and delete the email immediately.
We want to reassure you that our IT security team acted swiftly to isolate the issue. Our investigation into the incident is ongoing. It’s important that any information we share is accurate and verified, and we will provide any relevant updates to you, if required.
We sincerely apologise for this situation and any confusion or concern it may have caused. We take your trust and security seriously and have already implemented additional security protocols to prevent this from happening again.
As a general reminder, My Doctors Medical Centre will never ask you to click on unexpected links to verify personal information, or pay bills online via a link or to update any billing details online.
If you are ever unsure about the authenticity of a communication from us, please do not interact with it and call us directly on 9158 8689 to verify.
Thank you for your prompt attention to this matter.
Kind Regards,
My Doctors Medical Centre
